Policies

Booking & Reservations

We're excited to welcome you to our mountain retreat. When you book with us, you're securing a spot in one of our four suites or cottage on our peaceful 10-acre property.

All reservations include a delicious plant-based breakfast each morning. We accept bookings through our website or by contacting us directly—we're happy to answer questions about availability, room types, or special requests.

 

Cancellations & Changes

We understand that plans can change. For details about our cancellation policy, refund terms, and how to modify your reservation, please reach out to us directly. We'll work with you to find the best solution for your situation.

 

Check-In & Check-Out

We look forward to greeting you when you arrive. For specific check-in and check-out times, as well as early arrival or late departure options, please contact us. Our host Kim is here to make your arrival smooth and welcoming.

 

Pets & Companions

Butterfly Ridge is a pet-friendly retreat. If you're traveling with furry friends, let us know when you book so we can ensure the best experience for everyone. We have beloved pets of our own on the property, so we understand the joy they bring.

For specific details about pet policies and any associated considerations, please reach out to us directly.

 

Wellness & Amenities

Our retreat offers wellness services including massage, fitness guidance, and nutrition counseling to enhance your stay. These services are available by arrangement—ask us about options when you book or contact us during your visit.

Our 10-acre property is perfect for quiet reflection, nature walks, and soaking in mountain views. We're also just 3 miles from Lake Jocassee and Devil's Fork State Park, with endless outdoor adventures nearby.

 

House Guidelines

We've created a warm, welcoming environment for all our guests. We ask that you treat our suites, cottage, and grounds with care and respect. If you have questions about what's welcome during your stay—whether about noise, guests, smoking, or anything else—please ask us. We're here to help you have the best experience possible.

 

Questions or Concerns?

Your comfort and satisfaction matter to us. If you have questions about our policies, need to make changes to your reservation, or want to discuss anything about your stay, we're just a message or call away.